Service information

SMS Services

Use your text-enabled device to receive service bulletins, next bus departure information and details about your m-Card.

Message and data rates charged by your wireless provider may apply.

Available text services
Service Bulletins

Sign up for text alerts and we'll send you a message when Metrobus posts a service bulletin.

To enable SMS Service Bulletins, text METROBUS to 88188.

Fetch NextBUS Departures

Text ROUTES to 88188. The reply will ask for the 4-digit bus stop ID, which you can find on the bus stop sign or at metrobus.com/nextbus.

To save a step, include the stop ID in your first message. For example, ROUTES 1150.

The reply will list the routes serving that stop. Text back the route number you want. You'll receive the next two departure times and the direction of travel.

If only one route serves the stop, you'll receive the next scheduled departures without being asked to select a route.

Fetch m-Card Details

Text MCARD and your 6-digit m-Card number to 88188 (for example, MCARD 100000).

You can retrieve details including last use, remaining balance, pass expiry date and AIR MILES® reward miles earned by riding Metrobus.

Fetch Online Reload Status

If you've reloaded your m-Card online, text RELOAD and your 6-digit m-Card number to 88188 (for example, RELOAD 100000).

Track the progress of your recent order so you'll know when your card will reload on board. Orders received before 3 PM normally reload on board the next business day.